Home Arrival Service
We will make sure your home is ready comfortable & prepared for you to enjoy
Frequently Asked Questions
What is a home arrival service?
A home arrival service prepares your home before you return, including tidying, laundry, grocery stocking, and general setup.
Do I need to be home during the service?
No. Services are completed prior to your arrival so your home is ready when you return.
Do you use natural cleaning products?
Yes. All cleaning is done using all-natural products unless otherwise requested.
Can I customize what’s included?
Absolutely. Every visit is tailored to your home and your needs.
Are add-on services included in the package price?
Add-on services are booked separately and billed hourly.
Photo Permission Notice
From time to time, limited photos or short videos of completed spaces only (never personal items) may be taken for documentation, insurance, or marketing purposes.
All images are captured respectfully.
Do you consent to photos being taken?
☐ Yes
☐ No
Can someone prepare my home before I arrive at my Blue Mountain property?
Yes. I provide home arrival services so your property is ready and welcoming when you return.
What does home arrival service include?
Fresh linens, light cleaning, checking utilities, adjusting temperature, and preparing key living areas.
Is this service good for vacation homes?
Yes — especially for seasonal or secondary properties in Collingwood and Blue Mountain Township.
Can you stock essentials before we arrive?
Yes, arrangements can be made for basic supplies if needed.
Home Arrival Service
Our Home Arrival Services are designed to prepare your space before you return, so everything is ready the moment you walk through the door.
Provide details about your animals, property, and any special routines at the time of booking. Customized care ensures your farm is safe, cared for, and monitored exactly as you require.
Whether you’re coming back from a short trip or an extended time away, Robinson Concierge Co. ensures your home feels warm, refreshed, and cared for.
What’s Included in Home Arrival Service?
During your scheduled home arrival visit, services may include:
Home Arrival Service is designed to ensure your space feels welcoming, organized, and stress-free when you walk through the door.
This flat-fee service includes:
Laundering and switching over bedding, linens, and towels
Receiving grocery or food deliveries and organizing items in the fridge and pantry
Cleaning all surfaces in kitchens, bathrooms, great rooms, and bedrooms
General tidying
Light refresh of surfaces toilet, sinks, floors, and carpets, (Not a deep clean)
Use of all-natural cleaning products
Everything is handled thoughtfully and efficiently so you can arrive home to a clean, refreshed, and ready-to-enjoy space.
Each visit is customized to your home and preferences.
Partial Meal Prep (Preparation Only)
Includes:
Washing and cutting vegetables
Cleaning and cutting fruit
Preparing cooked or pre-cooked meats
Organizing ingredients for easy meals
This service focuses on preparation only and does not include full meal cooking.
Other Add-On Options
Charcuterie board preparation - third party
Light household organizing
Seasonal preparation support
Any additional tasks needed during the visit
The number of hours required depends on your selected add-ons and level of preparation. These add-ons are an additional fee.
Cancellation Policy
Cancellations must be made with reasonable notice. Late cancellations may be subject to a fee due to time reserved and scheduling commitments. Please contact us as soon as possible if plans change.
Please provide details about your home, any animals on the property, routines, and special instructions at the time of booking. Customized care ensures your home is prepared thoughtfully and professionally.
Please complete the free consultation form and select a time that works best for you. This helps me better understand your needs in advance so I can tailor my services and make the most of our consultation.